Typical job
Residents notice mice indoors and want help
The technician inspects areas relevant to the reported mouse activity and explains what they find. The crew discusses treatment or exclusion work that fits the home and coordinates the proposed service with the resident. The resident learns what the inspection identified and which work is being considered. Sharing where activity appears can help the technician focus the inspection on relevant areas.
Typical job
Homeowners report a bald-faced hornet nest in
A technician reviews the reported nest location and inspects the property to confirm activity. The crew explains its findings and discusses treatment or other appropriate work around the home's layout and the customer's concerns. The homeowner gets a clear explanation of the findings and proposed approach. Keep people away from the nest area and ask the technician what access or precautions are needed.