Typical job
Homeowners report mice moving through rooms or
A technician inspects the property, checks for signs of mouse activity, and explains the findings. The crew coordinates appropriate treatment or exclusion work around the home and the areas of concern. The homeowner gets a clearer picture of where activity is present and what work is proposed. Keep food and pet supplies secured, and share any new signs with the technician.
Typical job
Property owners spot a bald-faced hornet nest
A technician reviews the nest location and surrounding access during an inspection, then explains the findings. The crew coordinates work around the property and the reported nest, including any relevant exclusion needs. The property owner learns what the crew found and what work is planned. Avoid disturbing the nest or approaching it, and point out its location when discussing the concern.
Typical job
Residents notice ants forming trails across kitchen
A technician inspects the affected area, confirms pest activity, and explains what they find. The crew coordinates treatment around the home and the customer’s concerns, with relevant locations recorded. The resident gets a clearer treatment scope and knows which areas are involved. Secure food, dishes, and pet bowls before service, and keep counter areas accessible for inspection.